HomeSolutions
Everything we design, source and manage.
243 services across 10 practice areas, from cybersecurity and cloud through to AI governance and data privacy. Search it, filter it, or open a practice to see what sits underneath.
10Practice areas, from cybersecurity to lifecycle
243Discrete services covered
19AI-enabled capabilities across the catalogue
4Stages behind every engagement, in sequence
Identify
- Virtual CISO
- Vulnerability Assessment
- Penetration Testing
- Governance, Risk & Compliance
- Security Awareness Training
Protect
- Managed Firewall
- Web Application Security
- Email Security
- Managed Cloud Firewall
- Data Loss Prevention
- Zero-Trust Framework
- Patch Management
- Identity & Access Management
Detect
- Log Management (SIEM)
- Machine Learning Detection
- Intrusion Detection
- Intrusion Prevention
- SOC as a Service
Respond
- Incident Response
- Containment
- Eradication & Restore
AI-enabledAI
- Attack Identification
- Rapid Response
- Social Engineering Detection
- Biometric Authentication Systems
Govern
- AI Policy & Standards
- Acceptable Use Policy
- Roles & Accountability Model
- AI Governance Committee Design
- Procurement & Third-Party Standards
- AI Incident Response Policy
Map
- AI System Inventory
- Use Case Intake & Triage
- Risk Tiering & Classification
- Context & Impact Assessment
- Data Provenance Review
- Third-Party Model Mapping
Measure
- Model Evaluation & Testing
- Bias & Fairness Assessment
- Explainability Review
- Performance & Drift Monitoring
- Red-Teaming & Adversarial Testing
- Human Oversight Assessment
Manage
- Risk Treatment & Control Selection
- Deployment Gates & Sign-Off
- Continuous Monitoring
- AI Incident Response
- Model Retirement & Decommissioning
- Audit Evidence & Reporting
Assurance & Standards
- NIST AI RMF Readiness Assessment
- ISO/IEC 42001 Gap Analysis
- EU AI Act Readiness
- Generative AI Profile (NIST AI 600-1)
- AI Vendor Due Diligence
Assessment
- Privacy Gap Assessment
- Data Mapping & Inventory
- Records of Processing (RoPA)
- Privacy Impact Assessment (PIA / DPIA)
- Third-Party & Vendor Review
- Risk-Prioritised Remediation Roadmap
Rights & Requests
- DSAR Workflow Design
- Rights Request Fulfilment
- Identity Verification Process
- Deletion & Retention Workflow
- Response SLA Monitoring
Consent & Marketing
- Consent Management Platform (CMP)
- Cookie & Tracker Governance
- Universal Opt-Out (GPC)
- Preference Centre Design
- Marketing Compliance Operations
Program & Governance
- Privacy Policy & Notice Drafting
- Retention Schedule Design
- Vendor Contract & DPA Remediation
- Privacy Training & Awareness
- Privacy Incident & Breach Response
- Privacy by Design Reviews
Ongoing
- Fractional Privacy Officer
- Managed Privacy Operations
- Regulatory Change Monitoring
- Continuous Compliance Reporting
- Audit & Evidence Support
Contact Center
- Automatic Call Distribution (ACD)
- APIs & SDKs
- Branded Caller ID
- Call & Screen Recording
- CRM / ERP Integrations
- Dialers (Preview, Power, Predictive)
- Inbound / Outbound / Blended
- Interactive Voice Response (IVR)
- Omnichannel & Digital Engagement
- Voice, Email, Chat, Mobile
- Social, SMS / Text, Video
- Reporting, Analytics & BI
- Self-Service
- UC Integrations
UCaaS
- Voice & Video Calling
- Call Forwarding
- Voicemail
- Caller ID
- Messaging & Chat
- Conferencing
- Presence
- Collaboration Tools
- Mobile Access
- CRM Integrations
- CPaaS
Workforce
- Business Process Outsourcing
- Gamification
- Workforce Management
- Workforce Optimization
- Agent Coaching & Performance
- Compliance & Monitoring
- Knowledge Management
- Quality Management & Assurance
Process & Compliance
- Compliance Consulting & Implementation
- CRM Integrators & Licenses
- Robotic Process Automation (RPA)
AI-enabledAI
- Conversational AI & Chatbots
- Generative AI
- Real-Time Agent Assist
- Virtual Assistants
Cloud Connectivity
- Data Fabrics
- Public Cloud Connections
- AWS Direct Connect
- Azure ExpressRoute
- Oracle FastConnect
- CDN
- SaaS Platforms
Infrastructure
- Data Center & Cloud
- Public Cloud (AWS, Azure, GCP)
- Oracle Fusion
- SAP HANA
- Private Cloud
- Hybrid & Multi-Cloud
- IaaS
- PaaS
- Bare Metal
- DRaaS
- BUaaS
- Data Center Colocation
Storage
- Cloud-Based Storage
- Object Storage
- File Storage
- Block Storage
License & Application
- Software License Management
- ERP Management
- Software License Optimization
- Software Licensing
Managed & Professional Services
- Helpdesk as a Service
- IT Outsourcing (ITO)
- Cloud Migration
- Application Management (ERP, CRM)
AI-enabledAI
- Application Optimization
- Robotic Process Automation
- Data Lakehouse
- Load-Balancing Predictive Analytics
- LLM as a Service
SASE
- Network Optimization & Security
- CASB
SD-WAN
- Auto-Failover
- Intelligent Routing
- Virtual Network Functions (VNF)
- Firewall
- Application Aware Routing
Connectivity
- Broadband / Coax
- Dedicated Fiber
- WISP / Microwave
- 4G / 5G Internet
- Satellite Internet
- Aggregation
Managed WiFi
- Internal Network
- Guest Network
Security
- Firewall (Premises / Web)
- Endpoint Security
- Network Security Assessment
- Zero Trust
Network Management
- Monitoring & Management
AI-enabledAI
- AI Ops
- Performance & Billing Optimization
Core Products
- Handsets & Phones
- Tablets
- eSIM
- MultiSim
Wireless Network
- LTE / 4G / 5G Connectivity
- Device Usage Management
- Application Filtering
- Detailed Reporting
- Distributed Antenna Service (DAS)
- Satellite
- Fixed Wireless
- Private LTE / 4G / 5G
- POTS Replacement over Cellular
Managed Mobility
- MDaaS
- Staging & Kitting
- Helpdesk
- Break / Fix
- MDM
- Plan Optimization
- RMA
AI-enabledAI
- Performance & Billing Optimization
Sensors
- Temperature
- Pressure
- Soil Moisture & Content
Physical Security
- Cameras
- Access Control
- Video Analytics
Energy
- Electric
- Gas
- Solar
- EV Chargers
Vertical-Specific
- Smart City
- Agriculture
- Manufacturing
- Logistics
- Hospitality
Reporting
- Geo-Fence
- Detailed Use
- Velocity & Acceleration
AI-enabledAI
- Computer Vision
- Telematics
- IoT Data Analysis
Strategy
- IT Strategy & Roadmap
- Virtual CIO
- Consulting & Integration
- Vendor Sourcing & Selection
- Contract Negotiation & Renewal
People
- IT Staffing Solutions
- Project-Based Resourcing
- Managed Service Transition
Expense Management
- Wireline Expense Management
- Mobility Expense Management
- Invoice Audit & Recovery
Lifecycle
- IT Asset Disposition (ITAD)
- Certified Data Destruction
- E-Waste & Sustainability Reporting
- Hardware Buyback
Answering Services
- Live Receptionist
- After-Hours Answering
Marketing Services
- Email Drip Campaigns
- Website Design
- Content Creation
Physical Security
- Video Surveillance
- Access Cards
No service matches that term.Try a broader word, or call us. The map is our working inventory, not the limit of what we can source.
AI across the map
19 AI-enabled capabilities across the practices
Beyond the governance work itself, AI shows up as a capability inside the practices. These are those services, by practice.
SECCybersecurityAttack Identification, Rapid Response, Social Engineering Detection, Biometric Authentication Systems4 capabilitiesCXCustomer ExperienceConversational AI & Chatbots, Generative AI, Real-Time Agent Assist, Virtual Assistants4 capabilitiesCLDCloud & Managed ServicesApplication Optimization, Robotic Process Automation, Data Lakehouse, Load-Balancing Predictive Analytics, LLM as a Service5 capabilitiesNETAdvanced NetworkingAI Ops, Performance & Billing Optimization2 capabilitiesMOBMobilityPerformance & Billing Optimization1 capabilitiesIOTIoTComputer Vision, Telematics, IoT Data Analysis3 capabilities
How sourcing works
What happens to a line on this map
Every line on this map follows the same path. It gets written down as a requirement, scored against criteria you agree before anything is demonstrated, and priced before anything is signed. You see the trade-offs and the numbers, and the same person stays on it through implementation and renewal.
- A written requirement, scored against criteria you agree before the demos start.
- Pricing from a competitive field, with the incumbent invited to defend their position.
- Terms, SLAs and exit clauses read line by line before signature.
- Implementation oversight and a single escalation path once it's live.
Typical first engagement4–6 weeks
Week 1Contract & circuit inventory
Week 2Risk & architecture review
Week 3–4Market evaluation & pricing
Week 5Recommendation & business case
Week 6Negotiation & award
Fee agreed up frontStart one
Next step
Most requirements cross more than one domain.
Describe what you are dealing with and we will map it back to the practices involved and the order they should be addressed in.